Data Retention Policy

Effective Date: 23rd February 2025 (23/02/2025)
Authorised by: Founder
Last review: 23/02/2025
Next review due: 23/02/2026

1. Purpose

This policy outlines how DMNTR Software retains and manages personal data in compliance with UK GDPR.

2. Retention Periods

We retain data based on legal, operational, and contractual requirements:

Data TypeRetention PeriodReason
Customer Contact DetailsUntil project completion + 4 yearsSupport & communication
Project FilesUntil project completion + 2 yearsBusiness continuity
Financial Records6 yearsHMRC compliance
Support Tickets2 yearsInternal tracking

3. Secure Deletion

After the retention period, we securely delete or anonymize personal data to prevent unauthorized access.

4. Data Subject Requests

Individuals may request deletion of their data before the standard retention period by contacting ethan@dmmn.tr

5. Compliance

We review this policy annually to ensure compliance with UK GDPR.